Privacy Policy
At Bird Gard, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit BirdGard.com or interact with our services, including our advertising and communication platforms.
1. Information We Collect
We collect information in several ways:
Personal Information: Name, email address, phone number, shipping and billing address, and payment details.
Account Information: Login credentials, order history, and communication preferences.
Device and Browsing Information: IP address, browser type, device identifiers, cookies, pages visited, and referring websites.
Marketing and Remarketing Information: Interactions with our ads on Google, Facebook, Instagram, and other platforms.
2. How We Use Your Information
We use your information to:
Fulfill orders and deliver products.
Process transactions and manage payments.
Communicate about orders, updates, promotions, and new products.
Personalize and improve your shopping experience.
Operate, optimize, and improve our website.
Manage advertising and remarketing campaigns through Google Ads and Meta (Facebook/Instagram).
Comply with legal and regulatory obligations.
3. Sharing Your Information
We may share your information with trusted third parties who help operate our business, such as:
Payment processors (e.g., Woocommerce Payments, PayPal).
Shipping and logistics providers.
Advertising and marketing partners (e.g., Google Ads, Meta Ads).
Analytics providers (e.g., Google Analytics).
Website hosting and service providers.
We do not sell your personal information to third parties.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Operate and improve website functionality.
Recognize repeat visitors and store preferences.
Measure traffic and marketing campaign performance.
Serve personalized ads based on browsing behavior.
Google Advertising Cookies:
We use Google Analytics and Google Ads remarketing features. You can manage or opt out of Google’s advertising cookies by visiting Google Ad Settings.
Meta (Facebook/Instagram) Advertising Cookies:
We use Meta Pixel to track ad performance and serve targeted ads. You can manage your ad settings here.
By continuing to use our website, you consent to the use of cookies and tracking technologies.
5. Text / SMS Marketing
1) Text / SMS Communications
If you choose to opt in to SMS communications from Bird Gard, you will receive text messages at the mobile number you provide.
2) Frequency of Messages
Message frequency may vary based on your orders, account activity, and ongoing promotions. You will receive messages relevant to your transactions and occasional promotional updates.
3) Opt-Out and Support Options
You may opt out of receiving text messages at any time by texting “STOP.” Upon receipt of your opt-out request, you will be unsubscribed and will no longer receive text messages from us. A confirmation message will be sent to confirm that you have unsubscribed.
If you wish to re-subscribe, you may text “START” to begin receiving SMS messages again.
For assistance with the messaging service, text “HELP” or contact us at support@birdgard.com.
4) Wireless Carrier Rates and Services
Wireless carrier message and data rates may apply. Wireless carriers are not liable for delayed or undelivered messages.
5) Confidentiality
We will maintain the confidentiality of your mobile number. Your mobile number will not be shared with third parties for their own marketing purposes. However, for operational purposes, your name and mobile number may be shared with our service providers who assist in the delivery of our SMS communications. These providers use your personal information solely to carry out services for Bird Gard.
- SMS Terms & Conditions: By subscribing to Bird Gard SMS services, you agree to receive text messages from us. Bird Gard will send SMS messages to update customers on project statuses and enhance the overall customer experience. For assistance, please contact us at 888-332-2328. To opt out, reply “STOP” at any time. Message frequency may vary, and standard message and data rates may apply. Text/SMS Marketing: If you opt into SMS communications from Bird Gard, you will receive text messages at the number provided. These may include promotional offers, coupons, and updates related to Bird Gard or our affiliated businesses, along with order and account information.
- Consent to Receive Automated Messages: Your consent to receive automated messages is not a condition for purchasing or using Bird Gard services. Messages may include order confirmations, updates, and special offers. Frequency of Messages: Message frequency may vary based on orders, account activity, and promotions. Messages will include transactional updates and occasional promotional content.
- Opt-Out and Support Options: To stop receiving text messages, text “STOP” at any time. Once your opt-out request is processed, you will no longer receive messages from us. A confirmation message will be sent upon unsubscribing. To re-subscribe, text “START.” For assistance, text “HELP” or contact us at “Contact Details.” Wireless Carrier Rates and Services: Standard message and data rates may apply. Wireless carriers are not responsible for delayed or undelivered messages. Confidentiality: We will keep your mobile number confidential and will not share it with third parties for marketing purposes. However, for operational purposes, your name and number may be shared with service providers who facilitate SMS communications. These providers will use your information solely for delivering these services. No mobile information will be shared with third parties for marketing/promotional purposes. The privacy policy excludes text messaging originator opt-in data and consent, which will not be shared with third parties. Users can opt out by replying “STOP” or request more information by replying “HELP.” Message frequency may vary, and standard rates may apply
6. Data Security
We implement appropriate technical, administrative, and physical safeguards to protect your information.
While we take every reasonable step to secure your data, no method of transmission over the internet or method of storage is completely secure.
7. Your Rights and Choices
You have the right to:
Access, correct, or delete your personal information.
Opt out of marketing communications.
Request a copy of the data we have collected about you.
To exercise these rights, please contact us at info@birdgard.com.
California Residents (CCPA Notice):
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). Please contact us for more information.
European Residents (GDPR Notice):
If you are located in the European Economic Area (EEA), we process your personal data in compliance with the General Data Protection Regulation (GDPR).
8. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or the content of such websites. Please review their policies individually.
9. Children’s Privacy
BirdGard.com is not intended for use by children under the age of 13.
We do not knowingly collect personal information from children.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page, and changes become effective when posted.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact:
Bird Gard LLC
270 E. Sun Ranch Drive
Sisters, OR 97759
Email: info@birdgard.com
Phone: 541-549-0205